RETURNS & EXCHANGE
The terms set out herein shall form an integral part of Our Terms and Conditions which You may access here. You acknowledge that these terms of returns and exchange are limited to direct sale by Us to You and that these terms of returns and exchange are not available in case of a sale by a third party. These terms apply for all modes of purchases made from Us on the Site,social media platforms, WhatsApp or any other online mode of communication through Our customer relations executives or at Our stores. All purchases from our stores shall also be subject to the terms and conditions specified on Your purchase receipt / invoice and to the extent that the said terms are inconsistent with the terms mentioned herein, the terms mentioned in Your purchase receipt / invoice shall prevail.
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Refunds will be made only in accordance with the terms herein and in the form of store credit, only. Such refunds would be processed within 5-7 working days of the acceptance for refund request in case the product has not been delivered to You.
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Goods once sold can only be exchanged for replacement or returned along with the original invoice for store credit, provided they meet Our terms and conditions.
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All exchanges, including change of size are subject to availability and Our specific confirmation.
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Any product exchanged once will be considered as customised and not be eligible for further exchange.
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Since We keep limited inventory and do not have all sizes available,at all times if the request for exchange cannot be processed, the store credit may be provided in accordance with the terms herein.
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Store credits issued against refunds will be valid for a period of 12 months from the date of issuance.
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All conditions applicable to the return of goods shall also apply to the exchange of goods.
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Any request for return/ / exchange must be placed by You within 24 hours of delivery by Us . No requests placed beyond this period would be entertained.
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A product returned to Us as per these terms, can only be exchanged for another product or store credit. Store credit will be given upon receipt of product by Us and upon confirmation by Us that the product is in fact exchangeable / returnable as per these terms.
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Products will be considered for exchange or return only if it is unworn and in perfect condition, and with all tags still attached. Products that are damaged , soiled or returned without their original labels may not be accepted and may be sent back to You.
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Where provided, belts and any designer packaging such as authenticity cards, dust bags, and leather tags should be included with Your return/exchange.
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Unidentified returns may be returned to the sender.
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Goods are faulty if they are received damaged. Items that are damaged as a result of normal wear and tear are not considered to be faulty. If You would like to exchange a faulty item instead of obtaining store credit, please be aware that We can only replace it for the same product in the same size, subject to availability. Where possible, We will offer to repair faulty items.
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All custom made orders are non-returnable, non-exchangeable and non-refundable.
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In case of any return/exchange, the shipping charges for sending the product to Us will be borne by You
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